This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Quality measures used in quality assurance or total quality management

Relevant production processes

Organisation and legislative policies and procedures relating to people with disabilities as workers

Impact of disabilitydisabilities on people with disabilities

Depending on the work role or services provided specific knowledge of particular groups or issues may be requiredSee additional information for assessors regarding the following

Depending on the work role or services provided, specific knowledge of particular groups or issues may be required
See additional information for assessors regarding the following:

alcohol and other drugs AOD abuse

cultural and linguistic diversity

risk of selfharm

women

men

community education

Aboriginal and Torres Strait Islander people

mental health

Essential skills

It is critical that the candidate demonstrate the ability to

Apply appropriate understanding of work carried out by people with disabilities

Work within procedures for supporting people with disabilities as workers

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Demonstrate application of skills in

relevant production processes

applying appropriate competencies outlined in standards belonging to the relevant industry or occupation

communication and consultation with workplace clients and stakeholders

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions

Consistency in performance should consider the particular requirements of services and workplaces

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment of this unit include access to

a relevant workplace or an appropriately simulated environment where assessment may take place

Method of assessment

In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment the remainder should be assessed through realistic simulations projects previous relevant experience or oral questioning on What if scenarios

Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons

Types of work include:

Examples of organisation and legislative policies and procedures include those on:

Examples of processes used to monitor work performance may include:

Strategies to improve performance may include: